customer service

We are committed to making this a secure and easy online shopping experience for you. To help you to source the best modern classics furniture in the most convenient way.
our custom service team will help you in 24 hours to solve your meeting problems.
Please email to kingmark@1000chair.cn Or call Phone :+86-0755-27998161
Quick Check Policies: (see detailed policies below) Response policy
Please feedback us if your email have not been replied in 24 hours.

Shipping service:
We have many ships despatch from local Shenzhen.so if you choose our shipping service we can share the ship space and split the cost with you.

Security/guarantee:
We extend a 100% satisfaction guarantee on all items.please feel free to feedback us immediately if you are not happy with Kingmark's quality and service.

Repair/replacement Policy:
On the overocean orders we guarantee on most accessories for any reason. But furniture items may not be returned because of the shipping cost.and with emails of specifics and pictures. We will send replacements to repair the furnitures or attach new replacement in any coming orders. on some specifics we will solve as discount or send our new furniture to you as free gift.

Stock Policy:
If any merchandise you are about to order was in stock, we will inform you immediately by e-mail. Privacy Policy
We are fully dedicated to protecting your privacy. We do not sell, rent, or trade your information to others for any reason.

suggestion box policy:
Please share your any proposals or new thinkings .we are happy to help you to make it come true. Colors of products on website may vary slightly from actual color due to photography, scanning, etc. All items are hand-made in new factory condition and there may be slight flaws due to manufacturing.photograph policy.We will inspect and test all merchandise for damage and missing parts before shipping.and we will send pictures on all items/packing/loadings before you sent out balance.